We have recently had a customer who didn’t want to spend on a service call out, so asked us to order some rail stoppers for a dishwasher…you know, those little end pieces on the ends of the rails stopping the trays from coming out and sailing momentarily in space before crashing their payload of glasses to the floor? It does seem like a job which could be easily done by a competent adult
However the tenants were having problems doing fitting the parts and after phone calls and some emails we finally went out to inspect, to find the rails were too worn to support the tray properly. On enquiry to the manufacturer we found the rails were no longer available, leaving the customer with a set of rail stoppers they didn’t need any longer as the dishwasher had to be scrapped. It would have been cheaper to have us come out in the first place, which would have avoided problems with the tenants.
If you have any doubts, give us a call to discuss. We will give you our honest advice about whether your machine is worth inspecting based on decades of experience.
