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Albion Appliance Service
Honest Advice?Call The Trusted Name in Brisbane for nearly 50 Years

All posts by Hilary Smith

Have it inspected first before deciding ..

We have recently had a customer who didn’t want to spend on a service call out, so asked us to order some rail stoppers for a dishwasher…you know, those little end pieces on the ends of the rails stopping the trays from coming out and sailing momentarily in space before crashing their payload of glasses to the floor? It does seem like a job which could be easily done by a competent adult

However the tenants were having problems doing fitting the parts and after phone calls and some emails we finally went out to inspect, to find the rails were too worn to support the tray properly. On enquiry to the manufacturer we found the rails were no longer available, leaving the customer with a set of rail stoppers they didn’t need any longer as the dishwasher had to be scrapped. It would have been cheaper to have us come out in the first place, which would have avoided problems with the tenants.

If you have any doubts, give us a call to discuss. We will give you our honest advice about whether your machine is worth inspecting based on decades of experience.

Move over Bradley Cooper, Albion Appliances’ very own Andy features in Trade Science on Channel 11

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Lights
Camera
aaaand …..

ACTION!

In July 2018 we were pleased to provide the technical and acting skills of Andy our refrigeration technician for a segment filmed for ‘SCOPE’ entitled ‘Trade Science’ on Channel 11.

SCOPE is a children’s science show, aimed at explaining in straightforward language various extraordinary processes.

In the segment, Andy explains the science behind refrigeration. We understand the segment will be only part of one program, possibly 10-15 minutes, but to do the filming took four hours. Luckily it was July as he was required to wear his antarctic gear.

Check it out, on Sunday 10th February 2019, 10:00am on Eleven. If you can’t catch it Sunday, go to http://tenplay.com.au/channel-eleven/scope

Cool down drying…who DOES that?

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Do you have a dryer? Use it much? If you have a dryer with a timer, you will notice at the end of the cycle there is a blue bit, the ‘cool down’..it takes up about 5-10 minutes of time. My understanding was that this was so the clothes would not settle hot and crease. But as as Harry Chapin said, ‘But there were planes to catch and bills to pay’.. so lots of people are in too much of a hurry to allow the cool down to take place.

However,there is a far more important reason to allow your dryer to run the cool down part of the cycle. While the dryer is turning and the fan is blowing, it runs air over the heating element, but if you stop the dryer before cooling down, the heating element stays hot and has to cool down itself over time. Its not made to do this, so you will shorten the life of the element. In addition, there is also the chance bits of lint will build up around the element even if you are a religious zealot about keeping your lint filter clean (do it – see our previous blog). If there is lint next to the element, and the element glows hot with no cooling air, it may catch fire (you can insert here your own “horrified emoji” face). The picture shows how just a small amount of lint near the element has singed, and possibly even caught fire briefly.

So take the time to let the clothes dryer finish it’s cycle and your element will benefit, but you should also have crease-free clothes.. Win Win!

If you are having any issues with your dryer or you would like it serviced, we have a workshop here on site where you can bring it for us to inspect. Call us on 36301611.

Jason and the Argonauts search for an electrical in-law

We had a customer come in today with an stove top element. He brought it in because it came from a stove on which the ID sticker had come off so we couldn’t identify which element he needed without seeing it. We tell our customers they must not fit electrical parts if they are not qualified and we get lots of people assure us their brother-in-law or son or somesuch relation will be doing the work.

This customer would have preferred to buy off the internet, presumably having it fitted by a mythical electrical in-law, but without stove ID he was struggling to identify the part. Its lucky he came in. Our technician noticed it had some corrosion on the points where it connects into the element socket. The wiring of his stove needs attention and had it continued to be used with a new element, it was a fire hazard.

Its hard to accept that electrical work which seems easy should be done by an appliance repairer; but if you fit electrical parts you are not only putting the insurance on your house at risk if there is a fire, but far more importantly, the lives of yourself and your family.

Our electrical parts are warranted for peace of mind, and we source them from reputable suppliers.

Call us for all your appliance repairs on 36301611.

“I didn’t pay much for it so I don’t want to spend much on fixing it”

How much is your washing machine/ freezer/fridge worth?  If you bought it off Gumtree and paid $100 it may be worth nothing (buyer beware – you can’t pick  guarantees on that tree), or like my customer Aileen today, it may be worth whatever it costs to replace it if you don’t want to fix it. Sometimes its a gem, and for $100 it continues to provide good solid service as a freezer or washer, for sometime, but suddenly there is a problem.

Because you only paid $100 for it, you think its not worth fixing for more than $100 because you didn’t pay much for it. But wait, what was it worth to you? Not ‘how much did you pay for it?’ Last week when it was working, it was worth the price of a new freezer, because you have to look at its replacement value. Having been a great appliance, you need to think of it as something you paid full price for. Will you value it more highly if you do?

We tend to think because something is cheap or free, that it is not worth anything, but remove it and you will have to replace it. This means an appliance store, or..

no no NO…..try not to buy electrical goods on Gumtree, unless you can get some kind of warranty if it breaks down in 2 weeks’ time. We get lots of calls from people who bought a great bargain there only to find the fridge tripping the power or not keeping the milk cold once they get it home.

Eco is best ….right? Read the small print

Sometimes we are asked to source new machines with high eco ratings. For dishwashers and washers, that often refers to the amount of waster used, and for dishwashers especially, to the drying part of the cycle.

Sometimes, though, eco just doesn’t stack up… I know, so sad! But think about it:  the manufacturers want to sell their product in a market that has become increasingly concerned about the damage we do to the environment. They comply with requirements to show their product’s eco ratings, but they need to keep those ratings as positive as possible. So when you see they have a high star rating, think about how they get there. For power use, the rating will be based on usage on the ‘Eco’ cycle on your dishwasher. Hmm.. that means no drying cycle, ok? Was that a consideration when you bought? And for a washer, it may be based on using cold water… in fine print, because of course, you need warm water to get your clothes clean.

In a top load washer the water usage will be based on you washing two pairs of socks and a couple of pairs of knickers  at low water level.  There are plenty of sites and blogs encouraging users to keep their water low in their top loader, but this will put pressure on the agitator and the motor. We see plenty of broken agitators. So it isn’t worth the saving in water if you have to replace your agitator. Have a look at our blog on miso soup for more info about how much water to use.

If you want to save water, steer clear of the top load washers as they use way more water than front loaders . The down side is the time they take to get through using 2.5 teaspoons of water for a load.

If you want to save energy in a dishwasher, run the normal wash, but make sure it is full. Run the eco cycle if you can handle wiping up all the crockery and glasses, but not every time.

The Mangle…. Up to the minute appliance technology 1967

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A mangle or wringer is a mechanical laundry aid consisting of two rollers in a sturdy frame, connected by cogs and, in its home version, powered by a hand crank or electricity. The appliance was originally used to wring water from wet laundry and in 1967 it was a fixed attachment at the top of Granny’s washer and I loved feeding the clothes through when we visited her in the wilds of coastal NSW.

The vintage model  we have  here at Albion Appliance Service, may be a couple of years less old than 1967, but it does incorporate a safety feature not fully thought out by the manufacturers. Not a day goes by where someone comes in exclaiming’ I remember Nan/ Mum/ Gran had one of these. Weren’t they marvellous/ fun/ dangerous things?’. The clothes washed in the washer, then they were fed through the mangle at the top and any water squeezed out drained straight back into the wash water.  Then they all got a rinse and the whole system went through again. The clothes were basically dry once they had been through, but they did need to be put through tidily so they didn’t crease in unwanted ways.  (We won’t mention her iron, she had to heat that up on the wood stove)

Earlier models did not have the top roller with a  sprung safety release, and many a customer of ours will tell of someone they know whose fingers ended up a bloody mess from being caught in the mangle. So, enter the spring release. Unfortunately it was not designed with the eager 7 year old in mind, and standing beside the machine when the spring did release would have been a tooth losing experience had I been a few centimetres shorter. Instead it gave me a bruising boot to the sternum.

But what a water saver! One load of water could see you through loads and loads  of washing. Sure it was black by then , but water was very scarce that first year she lived there.

We may not still be able to fix up your old wringer, if the parts are no longer around, but there are plenty we can repair for you. Talk to us about repairing your frontloader or top loading washer. they are  not as much fun , but it is a lot safer.           

Things I have learnt about fridges since working at Albion Appliance Service

I’m old enough to remember my old granny taking the wheel barrow around to the ice house to pick up a massive block of ice to put in her ice box to keep her (sadly), rather meagre supplies cool.

So it seems pretty fabulous that it is possible on the hottest of days, to keep food and drinks cold in a big plastic and metal box using only electricity and magic.

But what I didn’t know was how important it is to look after that plastic and metal box. Your dad used to tell you to turn off all the lights as you went out of the room and to close the doors after you in winter, and your mum would rouse on you for opening the fridge door and letting all the cold air out while you pondered why she would not keep all the immediately ready to eat snacks you wanted and instead chose to keep boring things like uncooked liver or vegetables in there.

Not only was the warm and humid air you were letting in waking up all the bacteria on any of the fresh and cooked foods in that fridge, making them feel like cell division was  suddenly a very attractive pastime,  but once the thermostat of the fridge recognised the temperature had risen, the compressor would kick in and start to cool the inside of the fridge down again . A good thing? Yes, good for the unattended liver and vegetables; not so good for the compressor.

Overworking the compressor will wear it out. It will kick in and be fridgily noisy.  Overworking the compressor constantly will cause the windings of the motor to all eventually fuse together and then the compressor will be quiet for ever more and your fridge and freezer will become warm and cozy bacteria nurseries.

There are so many more exciting things to impart about fridge care.. so stay tuned.

Granny did buy a fridge eventually, in 1967, but it was only a tiny bar fridge. It was usually pretty empty. It was another generation back then. Heaven help us if we opened it up and stared inside!

You Gotta Move It!! How to move… Fridges

If you gotta move it, your fridge, that is, it is best if it is moved upright. That is the best way to move it, but sometimes you just don’t have any easy way to do that.

So if it needs to be laid down,  what will happen is the oil in the compressor will move up into the refrigeration system. If the oil stays in the system, it will block the refrigerant gas from moving within the system and once that happens it won’t move as the refrigerant tries to move upwards and the oil needs to find its way downwards to the  compressor. So the oil  must be given  time to drain  into the compressor.  To give it time to drain, leave it AT LEAST 24 hours.

If moving it lying down, put it on its side, with the door slightly open. But remember, if you need to give your friends or family some cold beverages at the end of the day, keep those liquids in the esky (or the chillibun if you are from across the ditch)…just don’t start the fridge up yet.

 

Hey diddle diddle, the dish ran away with the spoon

A dishwashing machine  is a complex unit. With flow meters, inlet valves,  two pumps, a control panel and an electronic brain to mention only a few of the parts which can fail, it is no surprise that at least half of our call outs are to dishwashers that are not draining. This is usually because tiny or large food scraps have caught in the very last part of the drainage chain of the unit, the spigot, under the sink where it joins the main drainage beneath the sink. We also see glass, bone and other food scraps blocking up the pump, and occasionally thick fat build up in the drainage.

Avoid this issue by cleaning off and rinsing the dishes before they go into the dishwasher, and keeping the filters in the bottom of the unit emptied and washed. Use a supermarket de-scaler regularly to prevent lime scale build up, and keep the seals clean by wiping them down. This will also help keep the spray arms clear, which is good, because they are really difficult to clean out once clogged up.

If its only a blockage, you will only be up for a service call and labour if we come out to clear it out, but don’t keep trying to make it work, or you will put extra pressure on the pump, which will only hasten its demise, so give us a call if you have a blockage, but avoid blockages with regular maintenance and rinsed dishes and the dish and the spoon will want to stay home with the cat  and the fiddle.

Visit us in store!

108 Nudgee Rd
Hamilton
Brisbane 4007

Need urgent help?
Call us right now...
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